For information about how to contact Microsoft support, visit the following Microsoft Web site: If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact support. This section is intended for advanced computer users. If a fix or workaround is not available, you can use the "Advanced Troubleshooting" section to try to resolve this issue. Sometimes this means that your only solution is to replace your hard disk. However, be aware that the damage to your hard disk may be serious. The manufacturer may have a utility that you can use to perform a more detailed scan for damaged areas of the disk and help verify the correct BIOS settings. Your best bet may be to contact the manufacturer of your computer or your hard disk. To resolve this issue, use one of the following methods, depending on your situation. Note Some third-party programs or disk corruption can damage an MBR.Īn incompatible partition is marked as Active.Ī partition that contains the MBR is no longer active. Sector 0 of the physical hard disk drive has an incorrect or malformed master boot record (MBR). The basic input/output system (BIOS) does not detect the hard disk. This issue may occur if one or more of the following conditions are true: Setup did not find any hard drives installed on your computer.
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